How can I ask for a refund??
Since we offer free trail versions, and since we consider that you have decided to purchase after testing this version, we prefer to try to solve the problems that you are having
rather than blindly offering a refund and ignoring the problem.
Our support pages will allow you to solve the vast majority of the problems that we recieve. If at the end of this procedure the problem still isn't solved, please contact us so that we can help you.
We prefer to have happy users rather than disappointed ex-users :)